Addiction treatment Maine, mental health services Maine, pain management clinics Maine

1-800-640-1211 | 973-6100 | TTY: 973-6142
268 Stillwater Ave, PO Box 422, Bangor, ME 04402-0422

Community Health Needs Assessment

Visiting Us - General Information

Visitors to Acadia Hospital are asked to please enter the hospital through our main entrance. Upon entering our main lobby, please check in with the front desk. If you are visiting an inpatient area, you will be issued a visitor's pass; please wear your pass at all times during your visit at the hospital.

You do not need a visitor's pass if you are attending a conference, participating in a support group, have an appointment with administrative services, or wish to check the employment opportunity bulletin board. However, you will be required to check in at the front desk and indicate the purpose and destination of your visit.

Visiting Hours

Adult and Child/Adolescent Psychiatric Units
Monday - Friday 5:00 - 7:00 p.m.
Saturday - Sunday 2:00 - 7:00 p.m.

Visits requested outside visiting hours:

Appointments must be arranged with the patient's clinician by calling (207) 973-6100 or 1-800-640-1211.
Smoke-free Facility
Acadia Hospital is committed to the promotion of health and the prevention of disease. Consistent with this principle and in an effort to provide a comfortable, healthy environment for those who receive and provide services at Acadia Hospital, we are a smoke-free and tobacco free campus. Smoking is not permitted both inside the building and outside the main lobby.

Gifts

Bringing gifts, other than personal items, to patients at Acadia Hospital is not suggested, but may be permitted with certain guidelines. Please check with the patient's clinician prior to bringing a gift to be sure that it is appropriate. Gifts such as expensive jewelry, mp3 players, electronic games, or cash are not recommended.

The Cafeteria

You are welcome to dine in our cafeteria during your visit to Acadia Hospital. The cafeteria serves three hot meals each day and offers several low fat, low cholesterol, healthy choices at each meal and is open to hospital visitors from 7:00 a.m. to 7:00 p.m. Breakfast is served from 7:00 a.m. to 9:30 a.m.; lunch from 11:00 a.m. to 1:30 p.m.; and dinner from 4:00 p.m. to 7:00 p.m. On weekends, dinner is served from 4:00 p.m. to 6:30 p.m. The cafeteria is closed to visitors during patient mealtimes.

Safety

Acadia Hospital is committed in maintaining a safe and therapeutic environment for patients, visitors and staff.  Our secured facility requires security checks at each entrance to insure there are no dangerous substances or items (i.e. weapons, back-packs, sealed packages) brought into hospital.  Items such as guns, knives, mace and pepper spray are all considered to be weapons and will not be permitted in the facility.  Acadia Hospital would appreciate visitors and patients to leave these items at home or in their vehicles.

Patient Confidentiality

A patient's right to privacy is important to everyone at Acadia Hospital. Permission to visit or inquire about a patient's condition is given only by the patient; state and federal laws to this effect are strictly enforced by our staff. When you are visiting the hospital, please do not approach patients you may recognize in the halls or on the units. You may inquire about the patient you have permission to visit, but not about other patients at Acadia Hospital.

Without the patient's permission, federal and state laws prohibit any employee of Acadia Hospital from either confirming or denying if the person is currently in our care. All patients to Acadia Hospital complete a visitor's list upon admission, naming the people they grant permission to visit them on the unit or to inquire about their medical condition. If your name does not appear on the list of the person you wish to visit, you will not be allowed into the inpatient areas. Acadia Hospital's policy is to comply with all state and federal patient confidentiality laws in order to protect the privacy of our patients and to provide them with a safe and confidential environment. Your cooperation in helping us maintain this protective environment is appreciated.